Islander Motel Policies
Thank you for choosing Islander Motel as your beach getaway place!
You are welcome to reserve your room by calling us directly (360.268.7682) or through a booking service (Expedia, Booking.com, AIRBNB, etc). If you find a better rate online than on you do on our site directly, go ahead and book it through the online booking site, because we do not generally offer price matching, but we do honor all booking company reservations, and sometimes they run promotional deals which simply cannot be beat.
We accept Visa, MasterCard, Discover, and American Express. When making your reservation us, we will ask for your credit/debit card information. We require a deposit of at least 50% your total stay. Same day reservations must be paid in full at the time you call.
Our cancellation policy requires you call at least 48 hours prior to your arrival date. If you cancel within the 48-hrs, you forfeit your entire deposit.
We understand some of our guests are anticipating a scheduled fishing trip. Weather can cause trips to be rescheduled. If your charter office contacts you due to weather, contact us immediately and we will try to accommodate a rescheduled reservation for you, as well.
A ten percent (10%) service charge plus Washington state tax will be assessed on ALL cancellations. This is to help cover the ever increasing percentage based credit card processing fees the financial institutions charge us, for not only processing the original charge during reservation, but also for the separate processing fee they charge for all refund transactions. We understand this can be inconvenient, and this is why we urge guests to reschedule, instead of cancel, in order to avoid some of these outrageous bank fees from being charged at all. Both, hotel and bank policies, require all credit card refunds to be refunded back to the original card number used for the reservation. If you do not have the original card we cannot provide you a refund to a different credit card number, but we can offer you future motel credit in the original amount to be used whenever you like on future stays here at the Islander Westport.
We understand that re-scheduling may not always be possible at the time of cancellation, and therefore we are happy to offer "Rain Checks" or "Future Credits" for the same room type and number of nights as the original reservation. These credits can be saved to use whenever it becomes convenient for you, at any time in the future, subject to room availability. Or alternatively, these credits can be converted to Gift Certificates which can be given as gifts to those special friends or loved ones that might appreciate an escape to the beach and the gift of memories that will last a lifetime.
Check-In is 3pm
If you intend to arrive before our scheduled check-in time, please contact Guest Services. Every effort will be made to have your room available when you arrive.
If you may be arriving after 9:00p.m. please notify Guest Services and we will arrange a late check-in for you. When checking in you may pay your balance with a credit/debit card or with cash. If you pay with cash you will be required to provide a $100.00 refundable cash deposit. You will be given a receipt for your cash deposit, you will need this receipt to collect your deposit at check-out providing there are no damages to your room.
Check-Out Time is 11am
A later check-out may be arranged with Guest Services providing your room does not have a guaranteed scheduled arrival due to check-in. A pre-arranged late check-out cannot be any later than 1:00pm as we have housekeeping to manage.
We have a limited number of dog-friendly rooms.
1st Dog: $ 20 non-refundable fee plus tax
2nd Dog: $5,00
All dogs must be registered with the Front Desk. This includes service animals.
Should an unregistered dog, or evidence of an unregistered dog, be found in your room, you will be charged a $150.00 non-refundable fee.